Keeping payouts distinct from claims matters more than it sounds. They have different approval requirements, different segregation-of-duties needs and different accounting treatment, and collapsing them into one "settlement" concept is how businesses end up letting the same person accrue and settle.
Rebates
Payout
Money you owe outward under an incentive programme — the payable counterpart to recovery.
Related terms
Recovery
The collection of money owed to you — the receivable side of an incentive programme, from claim through to settled cash.
Claim
A formal request for money owed under an agreement — raised by you against a supplier, or submitted to you by a partner or customer.
Customer rebate
A rebate you fund and pay to your own customers based on what they buy from you.
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