Contract drift
“You are operating a version of the deal nobody signed.”
Financially
The signed agreement says one rate; the system was configured with another, or an amendment was agreed by email and never applied. Every transaction from that point is priced or accrued wrongly, and the exposure compounds silently until renewal.
Technically
The contract is a document and the configuration is data, and nothing binds them. Amendments arrive as redlined attachments; applying them to the running configuration is a manual re-keying step with no verification.
- Typical cost
- 0.5% – 2.0% of contracted revenue
- Benchmark
- Best practice is zero drift — every executed term traceable to the clause that created it.
How it closes: The contract is the front door. Terms are mashed live from the deal, redlined with attribution, executed, and the executed version is what the engine runs.
See the module →